Director of Treasury Operations

Opportunity:  Director, Treasury, Merchant Services & Transitions

HHM Hotels is a leading hotel management and investment company with a portfolio of over 240 hotels and resorts spanning North America. The organization takes pride in operating over 50 independent luxury and lifestyle hotels as well as premium branded hotels in urban and resort markets. This role is based in our Harrisburg, PA Corporate Office, but will be focused on our properties from coast to coast.

This role will manage the relationships with HHM Hotels’ banking institutions and credit card processing partners, specifically overseeing the property transition/de-transition process for the Financial Services team, as well as coordinate with the other financial area heads in accordance with accounting policies and procedures across the organization.

Potential Career Path   

Senior Director of Finance – Vice President

Essential Job Functions

• Oversight of the Treasury team and the daily banking activities including wires, ACH’s, check processing, and management of positive pay files.
• Manage relationships with multiple banks, including review of interest rates and fees.
• Oversight of the bank account transaction processing within the Company’s internal systems, including the account reconciliation processes for over 800 bank accounts.
• Monitor, track and reconcile corporate debt balances, as well as complete interest calculations and rate analysis
• Establish and maintain effective relationships with credit card processors, including Elavon, Chase, Amex, Discover, and more.
• Coordinate reviews of credit card commissions and underlying rates with the processors and the Company’s internal operations and finance teams.
• Manage the set-up and maintenance of merchant identification numbers (“MID’s”) and the MIDs library of properties, terminal locations, and terminal inventory both for existing hotels and new hotels entering the portfolio.
• Provide status reporting of the credit card chargebacks review process and credit card issue resolution to corporate accounting management.
• Independently complete the processing of forms, templates, and policies outlining the credit card chargeback resolution process.
• Manage new property transitions and any property dispositions, serving as the primary lead for the Finance Services team – assisting Procurement, Accounts Payable, Treasury, Shared Services, and Sales & Use Tax departments to obtain necessary data.
• Liaise with other departments, including Operations and IT, to ensure successful onboarding of new properties.  
• Transition existing bank accounts or establish new bank accounts with both local and national banking institutions.
• Work collaboratively with other departments as an advocate for a timely resolution of transition issues.
• Assist management with audit requests and data needs as determined by management.
• Support Financial Services team with new software implementation as needed.
• Practice safe work habits to ensure safety.
• Perform other duties as requested by management.

Position Requirements

• Bachelor’s degree in Accounting, Finance, or similar business field preferred.
• 7-10 years accounting experience or equivalent training required.
• Proficient in using Excel.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays, weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

What We Believe 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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