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Engineer- Site Reliability Engineering

United
Full-time
On-site
Arlington Heights, Illinois, United States
Aviation IT

Engineer – SRE (Site Reliability Engineering) is responsible for helping to set up observability and alerting for NOC IT systems are up and running 24/7 through developing tools and process automation of AWS Cloud services and infrastructure with collaborating with other leaders and architects.  

Job Responsibilities: 

System Health and Performance Monitoring\:  

  • Regularly review system health metrics and logs to proactively identify potential issues.  

  • Assist in the development and maintenance of performance benchmarks for NOC IT systems.  

Continuous Improvement: 

  • Participate in post-incident reviews to identify areas for improvement and implement changes.  

  • Contribute to the development of best practices for system reliability and performance.  

Documentation and Reporting\:  

  • Maintain accurate documentation of system configurations, processes, and incident resolutions.  

  • Prepare regular reports on system performance and reliability metrics for management review.  

Collaboration and Communication\:  

  • Work closely with other engineering teams to ensure seamless integration and operation of IT systems.  

  • Communicate effectively with stakeholders to provide updates on system status and ongoing projects. 

Minimum Requirements: 

  • Bachelor’s Degree in a quantitative field (statistics, engineering, business analytics, information systems, aviation management or related degree) 

  • 2+ years of related experience or successful completion of United DT Early Career Digital Leadership Program (ECDLP) 

  • Experience working application performance monitoring, CI/CD pipelines and AWS cloud infrastrtucture – specially EKS and ECS 

  • Ability to communicate complex quantitative concepts in a clear, precise and actionable manner  

  • Good writing, communication and presentation skills  

  • Proven proficiency with Microsoft Excel and PowerPoint 

  • This position does not offer sponsorship for employment-based visas (such as H-1B or STEM/OPT). Candidates must be authorized to work in the United States without requiring visa sponsorship. 

 

Preferred Qualifications: 

  • Master’s Degree