Enterprise Background Screening and Adjudication Manager

Enterprise Background Screening and Adjudication Manager

Company:

The Boeing Company

The Boeing Company’s Human Resources (HR) Operations - Hiring Contingencies Delivery organization is currently seeking a highly motivated and experienced Manager to lead the Background Screening and Adjudication team in Mesa, AZ.

This role is critical in ensuring the effective delivery of background screening services for new hires, sensitive positions, and non-employee/visitor screenings across the US Boeing Enterprise. The ideal candidate will possess strong leadership skills, deep knowledge of background screening and adjudication regulations and processes, a keen eye for process improvement, and the ability to foster relationships with various stakeholders.

Position Responsibilities:

• Manage and lead a team of screeners and adjudicators in support of Boeing Enterprise, Domestic New Hire, Sensitive Screening and Non-employee Screenings ensuring consistent, equitable and effective background screening and adjudication services

• Oversee daily operations of the Background Screening and Adjudication Program, ensuring service delivery meets established standards and cycle times

• Lead initiatives to identify and implement process improvements across the Background Screening and Adjudication program

• Manage and develop a team of screeners and adjudicators to support Boeing US Enterprise's background screening initiatives providing guidance, training, and performance evaluations to ensure team effectiveness

• Ensure suppliers meet performance expectations as outlined in contracts and service level agreements

• Develop supplier performance scorecards and lead supplier selection processes during proposals

• Develop and maintain relationships and partnerships with stakeholders, key partners across business units, direct reports and contract labor

• Ensure metrics, cycle time and service level agreements align to business needs and requirements

• Provide background screening and adjudication support to Boeing subsidiaries

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

Basic Qualifications (Required Skills/Experience):

• 5+ years of experience with background screening, investigations, and/or adjudication

• 3+ years of experience managing a caseload, and using electronic databases to track and access information

• 3+ years of experience managing suppliers

• 3+ years of experience leading teams in a formal and/or informal role

Preferred Qualifications (Desired Skills/Experience):

• Bachelor’s degree or equivalent experience in administering background screening services  

• Fair Credit Reporting Act Certification

• 3+ years of experience with process, policy and regulatory requirements related to the Fair Credit Reporting Act & Equal Employment Opportunity Commission

• 3+ years of experience in Background Screening & Adjudication

• Experience overseeing operational processes in background screening and/or adjudication related fields

• Experience with the criminal justice system and the stages of adjudication in criminal matters

• Experience handling confidential and sensitive personally identifiable information

• Experience with Equal Employment Opportunity Commission (EEOC), as related to the background screening industry

• Experience with state and federal law limitations as they pertain to employment law

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $112,200 – $165,000

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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