Pilot - Regional Training Manager

Cirrus Aircraft’s Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 250 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. Find out more at cirrusaircraft.com.

Cirrus offers a competitive benefits package and is dedicated to the advancement of general aviation. The Cirrus Flying Club offers employees and their family members the unique opportunity to obtain their private pilot’s license in the comfort of a Cirrus or rent a Cirrus for an impromptu adventure at a greatly reduced rate.  We are committed to investing in the future of our employees and company by offering professional development and career progression opportunities and we engage employees by offering several employee and family events throughout the year, as well as the opportunity to take part in activity clubs and community events.

Job Summary

Cirrus Aircraft has established a network of independent flight training partnerships consisting of Cirrus Training Centers (CTC) and Cirrus Standardized Instructor Pilots (CSIP). The purpose of the Cirrus flight training network is twofold. First and foremost, the flight training network drives safety results-- by providing standardized training, using teaching tools and techniques developed by Cirrus, to ensure Cirrus owners and pilots around the world have access to the highest quality and standardized instruction. Secondly, the flight training network works plays a key role in growing our industry by enabling people to achieve their flight training and aircraft ownership aspirations.

The primary objective of the Regional Training Manager (RTM) is to enable our training partners to provide a world class flight training experience that improves flight safety and grows the aviation industry. To do this, the RTM will manage and support their assigned training partner accounts to achieve great training, customer experience and business results. Additionally, he/she will work hand in hand with the sales team to develop the partner network in targeted underserved markets. This role requires the RTM to be an effective leader, industry expert, passionate aviator, great communicator, and outstanding teammate.

Applicants seeking this position must currently reside in or be willing to relocate to a major metropolitan area to enable frequent and efficient travel. Acceptable areas could include but not limited to metro areas such as Los Angeles, Orlando, Phoenix, San Diego, San Francisco, Tampa, or Cirrus locations in AZ, FL, MN, TN, or TX. 

Duties and Responsibilities/Essential Functions

• Develop, maintain, and enable current and applicable training partner policies, procedures, and legal contracts.
• Evaluate the flight skills, knowledge and instructional proficiency of the members of the Cirrus flight training network.
• Work closely with Fleet Sales Directors to enable training support to assigned Fleet partners.
• Provide flight and ground instruction per standards defined in Cirrus policy and procedure documents.
• Conduct presentations, seminars, and large training sessions as required.
• Operate Cirrus aircraft in accordance with applicable regulations and Cirrus company policies.
• Manage travel expenses in accordance with Cirrus company policies and planned budget.
• Provide excellent and professional customer service and account management through quick and thoughtful responses through many forms of communication to the flight training network.
• As required, provide support and assistance to the domestic and international sales team in the selling process, including supporting tradeshows and other Cirrus sales events.
• Work closely with the Regional Sales Directors and Regional Field Service Managers to expand into underserved training markets.
• Work with training partners to ensure that Cirrus brand standards are properly maintained by the partner network.
• Collect and share best flying, teaching and business practices for the benefit of the collective training network and the customers they serve.
• Process and maintain a deep level of aircraft knowledge and be a model aviator, flight instructor, and Cirrus Representative.
• Extensive travel is required: 50% total travel time/8-14 overnights per month. Occasional weekend work and travel.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  The Regional Training Manager is to be located in the respective assigned territory (East, West, Central U.S. region) 

• Bachelor’s degree required (or relevant experience in lieu of education).
• 2 years experience as a leader in a flight training program responsible for the oversight of people, operations, and business outcomes.
• Ability to demonstrate sound judgement and effective communication skills (written and verbal) required.
• Current and qualified CFII with FAA Class 2 medical certificate.
• Experience instructing in Cirrus aircraft highly desired.

Competencies  

• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions.
• Builds Networks - Effectively builds formal and informal relationship networks inside and outside the organization.
• Cultivates Innovation- Creates new and better ways for the organization to be successful.
• Business Insight - Applies knowledge of business and the marketplace to advance the organizations goals.
• Collaborates- Builds partnerships and works collaboratively with others to meet shared objectives.
• Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Ensures Exceptional Customer Service:

• Energizes the Cirrus Service Essentials
• Strives to improve service performance.
• Anticipates guests' needs and responds promptly.
• Displays guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
• Handles guest requests, problems, and complaints.

Cirrus provides a range of exciting benefits, including:

• 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
• Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
• Free Health Tracking: With rewards for meeting health goals.
• Generous PTO: 120 hours accrued within the first year.
• Employee Referral Bonus: For referring talented candidates.
• Career Development: Tuition reimbursement and professional growth opportunities.
• Exclusive Discounts: Access to partner and marketplace discounts.
• Community & Engagement: Company and employee clubs at various locations.

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!

Other Duties

Other responsibilities include acting as pilot in command of Cirrus aircraft while performing CFR 14 part 91 corporate flight operations, demonstration flights, ferry flights, internal flight training and evaluation flights.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.  Duties, responsibilities and activities may change at any time with or without notice.  Work beyond 40 hours per week may be required. 

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.