Senior Systems Engineer - CCTV

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

 

Job overview and responsibilities
 

This role involves designing and maintaining integrated surveillance and access control systems, with a focus on IP-based cameras, video management platforms, and network infrastructure. It requires hands-on experience with tools like Milestone XProtect, Genetic, and Level OnGuard, as well as proficiency in scripting for automation and system optimization. Responsibilities span hardware installation, software configuration, virtual machine deployment, and ensuring compliance with security standards. The work also includes cross-functional collaboration and documentation of technical procedures. Familiarity with cloud-based solutions and AI-driven analytics is advantageous.

• Design, install, and maintain IP-based surveillance camera systems and electronic access control platforms, ensuring reliable coverage and system integrity across facilities.
• Configure and manage Video Management Systems (VMS) such as Milestone XProtect, Genetic, Level OnGuard, and Software House, including integration with physical security infrastructure.
• Troubleshoot and resolve issues related to camera hardware, network connectivity, and hosted software applications, maintaining optimal system performance and uptime.
• Deploy and manage Level OnGuard to support access control monitoring, analytics, and system scalability.
• Develop and implement automation scripts using PowerShell, Python, or Bash to streamline system deployment, monitoring, and maintenance tasks.
• Ensure compliance with IT policies, data privacy regulations, and cybersecurity standards across all surveillance and access control systems.
• Collaborate with cross-functional teams to support large-scale security infrastructure projects and document technical procedures for operational continuity.

What’s needed to succeed (Minimum Qualifications):

 

• Bachelor's degree or 4 years of relevant work experience in Computer Science, Information Technology, Engineering or a related field
• 4+ years of relevant experience
• Strong verbal and written communication skills
• Ability to communicate solutions to both technical and non-technical audiences
• Capable of multi-tasking and supporting a variety of applications within the Windows server environment
• Aptitude for problem-solving, seeking out the best solution possible
• Strong level of poise in high-pressure environments
• Active commitment to self-development 
• Technical aptitude and ability to learn new technologies
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

 

What will help you propel from the pack (Preferred Qualifications):

 

• Milestone Certified Integration Technician (MCIT), Lenel Certified Professional (LCP), Genetec Certification, Axis Network Video Certification, or AWS Certifications