Technical Operations Training Supervisor

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 757-200, 747-400 and A-330 aircraft to accomplish its missions. 

Job Title: Technical Operations Training Supervisor 

Location: Orlando, FL 

Department: Quality Control 

Reports To: Manager of Quality Control & Technical Operations Training  

FLSA Status: Exempt 

Summary: The Technical Operations Training Supervisor works with the Technical Training Instructors to actively promote a positive attitude towards safety and compliance. They ensure that all training curriculum, materials, and processes comply with the Federal Regulations. The Technical Operations Training Supervisor reports to the Manager of QC & Technical Operations Training 

Essential Functions: 

• Participates in the Company’s Safety Management System (SMS) in accordance with the responsibilities detailed in the Safety Management System Manual 
• Actively promotes a positive attitude toward safety and compliance within National Airlines as evidenced by National Airlines’ ability to exceed minimum CFR requirements 
• Develops and supervises all Tech Ops Training processes 
• Delegates and assigns work and projects to instructors effectively 
• Evaluates the performance of the Technical Training Instructors and provides feedback or coaching when needed 
• Provides input for Technical Operations Training Course development in accordance with course outlines in the National Airlines Training program 
• Develops training Aids and other Course Materials enhancing the training modules in the National Airlines Training Program 
• Provides input for developing, maintaining and updating the Technical Operations Training Learning Management System (LMS) Courseware and electronic documentation of initial and recurrent training requirements 
• Actively involves in qualifying outsourced training vendors to meet National Airlines and FAA acceptance requirements 
• Ensures National Airlines maintains Regulatory Compliance with the Applicable Federal Regulations 
• Presents training data and compliance reports for Technical Operations leadership 
• Performs other duties as assigned 

Qualifications, Experience & Skills: 

• Must hold a Mechanic certificate with both airframe and power plant ratings, and have held these ratings for at least 5 years 
• Must be legally authorized to work in the country in which the position is located 
• Must possess a working knowledge and understanding of Code of Federal Regulations (14 CFRs), National Airlines approved/accepted, as applicable, manuals and OpSpecs 
• Working knowledge of E-Learning applications to include Test generation and trend analysis tools to measure training effectiveness 
• 5 years of maintenance experience on different types of large airplanes with an air carrier or certificated repair station preferred 
• Experience in computerized word processing and spreadsheet development, PowerPoint, Media and graphics application required 
• Previous trainer experience is preferred 
• Previous Supervisory/Management experience is preferred, but not required 
• Must be able to read, write, and speak English fluently 
• Must complete initial SMS Training and recurrent SMS Training. Specific requirements are detailed in the Safety Management System Manual 

Supervisory Responsibilities: Yes

Computer Skills:

• High level of proficiency and experience with Microsoft Office Suite applications? 

Certificates/Licenses:

• FAA Mechanic Certificate with Airframe and Powerplant ratings? 

Travel Requirements: 

• Valid Passport without restrictions for international travel in/out of the United States 
• May travel up to 30% 

  Physical Demands: 

· While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, telephone, copy machine/printer. 

· Ability to sit at a computer terminal for an extended period. 

· Specific vision abilities required by this job include close vision requirements due to computer work 

· Light to moderate lifting up to 10 pounds. 

Work Environment:

· Moderate noise (i.e., business offices with computers, phones, printers, and overhead lights). 

· Classroom environment

· Ability to work in a confined office or open cubicle environment 

The work physical demands and environmental characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.

National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.